Your privacy is critically important to us. At RentTree we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.
  • In our products, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

If you have questions about deleting or correcting your personal data please contact our support team.

Website Visitors

Like most website operators, RentTree collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. RentTree’s purpose in collecting non-personally identifying information is to better understand how RentTree’s visitors use its website. From time to time, RentTree may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

RentTree also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users looking for homes that have not registered.

Gathering of Personally-Identifying Information

Certain visitors to RentTree’s websites choose to interact with RentTree in ways that require RentTree to gather personally-identifying information. The amount and type of information that RentTree gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a profile at to provide a username and email address. Those who engage in transactions with RentTree are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, RentTree collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with RentTree. RentTree does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

RentTree may collect statistics about the behavior of visitors to its websites. For instance, RentTree may monitor the most profiles on the site. RentTree may display this information publicly or provide it to others. However, RentTree does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

RentTree discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on RentTree’s behalf or to provide services available at RentTree’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using RentTree’s websites, you consent to the transfer of such information to them. RentTree will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, RentTree discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when RentTree believes in good faith that disclosure is reasonably necessary to protect the property or rights of RentTree, third parties or the public at large. If you are a registered user of an RentTree website and have supplied your email address, RentTree may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with RentTree and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. RentTree takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. RentTree uses cookies to help RentTree identify and track visitors, their usage of RentTree website, and their website access preferences. RentTree visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using RentTree’s websites, with the drawback that certain features of RentTree’s websites may not function properly without the aid of cookies.

Business Transfers

If RentTree, or substantially all of its assets, were acquired, or in the unlikely event that RentTree goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of RentTree may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by RentTree and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, RentTree may change its Privacy Policy from time to time, and in RentTree’s sole discretion. RentTree encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a account, you should also check your profile’s dashboard for alerts to these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.


Some portions of this document are borrowed—with permission—from here under a Creative Commons license.